Book description
IT executives in companies undergoing digital transformation have many stakeholders. Business units stress online sales, conversions, and self-service, while product owners push for new online features and products. Each group has its own key performance indicators (KPIs) for tracking progress.
Yet, one leading indicator essential to the success of all of these other metrics—web performance—is often neglected. Yet it’s the one area IT professionals directly control. In this article, professor and Comcast engineer Tom Barker explains how poor application performance can hinder your company’s digital transformation.
Customers quick to abandon slow-loading applications can be left with the impression that your site’s problems are indicative of other offerings. You’ll learn tips for addressing web performance on a large scale, including the recruitment of internal and external champions to help you set up processes and best practices for improving and maintaining your application’s day-to-day performance.
Table of contents
Product information
- Title: Web Performance and the Customer Experience
- Author(s):
- Release date: December 2017
- Publisher(s): O'Reilly Media, Inc.
- ISBN: 9781492030812
You might also like
video
Perceived Performance: The Only Kind that Really Matters
Perceived performance, in the end, is the only performance that truly matters. If what we make …
book
Web performance basics
This excerpt covers all the basic web performance concepts, including metrics, charts, and what they mean.
book
Jump Start Web Performance
Despite working on the web every day, few developers have a good word to say about …
book
Windows Performance Analysis Field Guide
Microsoft Windows 8.1 and Windows Server 2012 R2 are designed to be the best performing operating …