Change Issues
Managing the human aspect of the change that occurs with the adoption of a service-oriented architecture (SOA) with cloud computing can be a significant challenge. Chapter 7 showed that as technology and standards evolve, technical issues diminish, leaving the remaining restraining forces related to business, legal, and design issues. This chapter shifts the focus to human change issues. These issues most often manifest themselves in resistance to change. Forms of resistance and reasons for the resistance are discussed as well as ways to address such resistance. To anchor these concepts of resistance, I have included some of my own experiences with resistance to change.
At the end of this chapter is a worksheet for laying ...
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