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What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story
book

What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story

by Michael T. Bosworth, Ben Zoldan
January 2012
Beginner
288 pages
5h 1m
English
McGraw-Hill
Content preview from What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story

CHAPTER 5Story Building

A story is the expression of how and why life changes. A story begins with balance, then something throws life out of balance, then a story goes on to describe how balance is restored.

—Robert McKee

What Is Story?

As humans, we think and learn in terms of story. Story is intrinsic to being human.

The act of recounting stories involves drawing upon memories, which are stored in our right brain. Our right brain also gives us both social and emotional context for those memories. Building language around our memories and creating logical explanations, on the other hand, is the left brain’s job; thus, storytelling is a whole-brain process. There’s the mental detective work of piecing together the structure of a story and the ...

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Publisher Resources

ISBN: 9780071769716