Skip to Content
What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story
book

What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story

by Michael T. Bosworth, Ben Zoldan
January 2012
Beginner
288 pages
5h 1m
English
McGraw-Hill
Content preview from What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story

CHAPTER 7The Collaboration: Storytelling and Story Tending

To touch the soul of another human being is to walk on holy ground.

—Steven Covey

Storytelling

Now that you understand the power of story and have built some stories of your own, it’s time to start putting them to use in a collaborative, reciprocal way—in real sales situations. Keep in mind that your stories are merely a means to an end, a way of helping your buyer to progress through his or her buy cycle. Ultimately, the goal is to influence your buyer to believe what you believe, to get to the top rung of the story ladder, to say yes.

The Language of Emotion

The first thing to understand about storytelling is that it’s not just what you say but how you say it. In fact, it’s mostly

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story

What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story

Michael Bosworth, Ben Zoldan
Body Language Sales Secrets

Body Language Sales Secrets

McCormick Jim, Karinch Maryann

Publisher Resources

ISBN: 9780071769716