Chapter 6. The Lesson of the Salmon, or Why Happiness Beats Going Belly Up

As the previous chapters document, maladaptive behaviors create terrible costs for companies. Careers die, jobs go away, companies falter or fail, health and retirement accounts founder, and billions of dollars in investments wash away. These real and palpable harms occur not just in the relatively few organizations in which maladaptive behavior becomes outright criminal behavior. Many, many more companies suffer the same maladaptive behaviors to a lesser extent, and yet the damage to the organization, to its people, and to its public standing can be considerable.

Cultural as well as personality clashes caused serious problems at DaimlerChrysler, especially after German ...

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