Prentice Hall Six Sigma for Innovation and Growth Series
What Six Sigma has been and is becoming has stimulated an exciting, new body of knowledge. The old form of Six Sigma is all about finding and fixing problems using the ubiquitous DMAIC process. Cost savings and defect reduction are its goals. Financial returns from DMAIC projects occur at the bottom line of the financial ledger. Many would agree that the DMADV process was the next logical step in the evolution of Six Sigma methodologies when we need to design a new business process. The five step models have served us well, but it is time to look into the future.
The new form of Six Sigma uses tools, methods and best practices which introduces an approach to efficiently produce growth results ...
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