6.1. TOOLS FOR GENERATING IDEAS AND ORGANIZING INFORMATION
6.1.1. Brainstorming
Many Six Sigma methods have brainstorming, or idea generation, as a starting point. The basic purpose of brainstorming is to come up with a list of options for a task or a solution—usually a longer list that is shortened into a final choice. For example, a team may brainstorm which customers to interview or what questions to ask. Later, the team may use brainstorming again to list possible measures and still later to come up with creative improvement solutions.
A problem with brainstorming is that everybody thinks they are good at it. In fact, it takes work and discipline to be truly creative.
6.1.2. Affinity Diagramming
An affinity diagram is a grouping of ideas ...
Get What Is Six Sigma? now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
