What Leaders Should Know About Measuring AI Project Value
Most AI/machine learning projects report only on technical metrics that don’t tell leaders how much business value could be delivered. To prevent project failures, press for business metrics instead.
“AI” can mean many things, but for organizations using artificial intelligence to improve existing, large-scale operations, the applicable technology is machine learning (ML), which is a central basis for — and what many people mean by — AI. ML has the potential to improve all kinds of business processes: It generates predictive models that improve targeted marketing, fraud mitigation, financial risk management, logistics, and much more. To differentiate from ...
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