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What Makes a Great Training Organization?: A Handbook of Best Practices by Russ Hall, Ken Taylor, Doug Harward

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12. Technology Integration

Learners are inundated with ways to get access to knowledge—attending classes, reading books, watching videos, taking elearning courses, searching for answers via the Internet, and participating in online games, chat rooms, social media sites—the list goes on and on. There are so many ways to learn through technology, it’s a challenge for a training manager to understand which tool is most effective and when it works best. Where should leaders of training organizations spend company money? What is the best way to integrate all the various forms of technologies to create a seamless learning experience?

High-performing training organizations utilize the vast array of technologies available to them in an integrated and ...

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