September 2011
Intermediate to advanced
288 pages
6h 26m
English
book
What Would Drucker Do Now?: Solutions to Today’s Toughest Challenges from the Father of Modern Management
by Rick Wartzman
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5On Values and Responsibility
Why Manners Matter at Work
For those of you who never bothered to pay attention to your mother, perhaps you’ll listen to Peter Drucker, the father of modern management, instead.
This cheeky thought has crept into my head a couple of times in the last few weeks as I’ve read a run of stories about etiquette (or lack thereof) in the workplace. Most recently, there was the case study posted on the BusinessWeek website about a worker who had to deal with a boorish boss.
And just a couple of weeks ago, I saw that officials in Anaheim, Calif.—home to Disneyland—were set to hold classes for cabbies, hotel employees, and other service workers in town to ensure they act as knowledgeable and enthusiastic hosts for tourists, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.