Putting It All Together

Digital disruption and the burgeoning digital era is a wonderful—and critical—opportunity for you as a leader to help reinvent your enterprise. As we’ve seen throughout this book, it’s not a matter of if but rather a matter of when and how your business will make the changes necessary to survive and prosper. The most successful enterprises will have to be ambidextrous: both innovating and reducing costs. These successful enterprises will innovate focusing on learning more about their customers and, at the same time, opening up the enterprise boundaries and relying on partners. And they will become more efficient, ...

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