When Confronting Bias, Beware the Counterclaims
Discussions of discrimination in the workplace have a better chance for resolution when managers understand the common ways dominant groups deflect criticism.
Imagine youâre the manager of a diverse team. One day, you are troubled to hear that several Black employees feel unwelcome in the workplace. They report that two White employees were joking with other colleagues about a photo of themselves posted to social media showing them wearing racially insensitive costumes to a party. You want to be an inclusive and responsive leader, so you call the two offending employees into your office individually to address the report. ...
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