Book description
When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to:
• Align your firm’s culture and key organizational components.
• Satisfy your clients’ needs without sacrificing essential managerial responsibilities.
• Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique.
A valuable new resource, this book redefines the role of leadership in professional services firms.
Table of contents
- Praise
- Title Page
- Copyright Page
- Dedication
- Table of Contents
- Acknowledgments
- Introduction
- 1 - From Virtual Management to Highly Demanding Clients
- 2 - The Integrated Leader
- 3 - Professional Service Firms
- 4 - Product-Intensive Professional Services
- 5 - Practice Segmentation
- 6 - The Strategic Imperative
- 7 - The High-Need-for-Achievement Personality
- 8 - The Essential B Player
- 9 - The Challenge of Connection
- Notes
- Index
- About the Authors
Product information
- Title: When Professionals Have to Lead: A New Model for High Performance
- Author(s):
- Release date: December 2007
- Publisher(s): Harvard Business Review Press
- ISBN: 9781422117378
You might also like
audiobook
The Design of Everyday Things
First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, …
book
Business Intelligence Guidebook
Between the high-level concepts of business intelligence and the nitty-gritty instructions for using vendors’ tools lies …
book
Quiet Leadership
Improving the performance of your employees involves one of the hardest challenges in the known universe: …
book
The Standard for Program Management — Fourth Edition
Programs have proven to be vital when implementing strategic initiatives—and are ultimately critical to organizational success. …