From Virtual Management to Highly Demanding Clients

Why a Fresh Leadership Approach Is Mandatory

Jeff Gardner (not his real name), a new managing partner of a medium-sized, rapidly growing Seattle consulting firm, is multitasking late into the night. While he puts the final touches on a new business presentation for an early meeting in Los Angeles the next day, he is also jotting some notes for a talk he will give at the annual partners’ meeting the following week. Jeff is concerned about the firm’s loss of some key professionals to competitors as well as the need to reposition the firm based on emerging trends in the industry. Made up of consultants with biotech, financial services, and software clients, Jeff’s firm has to respond proactively ...

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