The Challenge of Connection

Connecting the Firm to the Future

One of the greatest challenges facing professional service firms today is the challenge of connection—connecting professionals to the firm. Many professionals today report being underutilized and bitter, working only for security in the form of a paycheck. The relationship between professionals and senior management can feel increasingly exploitative. Massive layoffs by many PSFs to cope with economic downturns during the bad times, combined with manifold ineptitude at socializing people into firms, have created a climate where commitment is low. Further, many professionals complain that achieving financial security will take nearly twice as long to achieve as in the past.

As Peter ...

Get When Professionals Have to Lead: A New Model for High Performance now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.