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The Challenge of Connection
Connecting the Firm to the Future
One of the greatest challenges facing professional service firms today is the challenge of connection—connecting professionals to the firm. Many professionals today report being underutilized and bitter, working only for security in the form of a paycheck. The relationship between professionals and senior management can feel increasingly exploitative. Massive layoffs by many PSFs to cope with economic downturns during the bad times, combined with manifold ineptitude at socializing people into firms, have created a climate where commitment is low. Further, many professionals complain that achieving financial security will take nearly twice as long to achieve as in the past.
As Peter ...
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