CHAPTER 8
ENGAGING THE TEAM
‘Engaged employees are psychological “owners”, drive performance and innovation, and move the organisation forward.’
Gallup Report, 2017
INTRODUCTION
The subject of how important engaged team members are to the team and the organisation is of much interest and research. It is considered so important that most major organisations carry out regular engagement surveys to gauge the level of engagement among their employees. This chapter will explore concrete ways of ensuring higher engagement in the team.
WHY IS ENGAGEMENT IMPORTANT TO THE TEAM?
A number of studies have demonstrated significant benefits from high levels of engagement. Some of the findings are that high engagement leads to:
- ■higher revenue growth, productivity, ...
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