A focus on accountability is critical if you’re growing your company by buying small businesses and taking on their associates.
Answer two questions before you bring the office on board:
- Is it more important to acquire associates who will follow your firm’s formula for success—whether that means making forty calls a day or forty sales a quarter—or to bring in companies whose associates have adopted a mindset of 100 percent accountability?
- Does the small business you’re interested in operate in a culture that expects, encourages, and rewards highly accountable behavior?
If you absorb a business whose associates are willing ...