PEARSON EDUCATION LIMITED

Edinburgh Gate Harlow CM20 2JE Tel: +44 (0)1279 623623 Fax: +44 (0)1279 431059 Website: www.pearson.com/uk

First published in Great Britain in 2008Electronic edition published 2012

© Pearson Education 2008 (print)© Pearson Education 2012 (electronic)

The right of Robin Stuart-Kotze to be identified as author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988.

Pearson Education is not responsible for the content of third-party internet sites.

ISBN:978-0-273-71522-1 (print)
978-0-273-74205-0 (ePub)
978-0-273-72981-5 (PDF)

British Library Cataloguing-in-Publication DataA catalogue record for the print edition is available from the British Library.

This product is copyright ...

Get Who Are Your Best People? now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.