Information Makes a Difference

It’s disturbing for me to notice how information has changed so dramatically since the first time I wrote about it in Leadership and the New Science. This was 1991, before the Internet, before smartphones, before we had begun to communicate at digital speed. I had just discovered that order was available without control, that information was the source of newness and creativity, that living systems were capable of ordering themselves into higher functioning if they remained open to information. Even chaos felt rich with possibilities. Leaders needed to understand these incredible opportunities and relax their grip on information. They needed to open the organizational channels, share ...

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