CHAPTER SIXTEEN

that’s great and all,but nobody knowswho you are

DARNELL IS A very talented attorney in a corporate law firm. She had worked her way up from entry-level paralegal to just under partner status in 15 years . . . and by “worked,” I mean this girl worked. When everyone else was going home for the evening, Darnell’s green light (signaling she was logged in to her network computer) was still on. When you sent her an e-mail, regardless of whether it was 11:00 a.m. or 11:00 p.m., you got an answer almost immediately.

Darnell was respected by colleagues in her office and held a leadership position as co-administrator of the firm-wide customer relationship management (CRM) process. But she felt ready to do more. Much more. She was hoping ...

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