Chapter 9The Real Secrets of Whole-Scale:The Heart of Our Work

Those of you who have tried to follow someone’s excellent recipe and then have had the product turn out to be something less than the chef produced will know that the missing element is usually something that is so much a part of what the chef believes that he or she doesn’t even think of it. We at Dannemiller Tyson Associates want to add some important pieces before you head out to actually utilize the good tools of Whole-Scale. The real secret, which we do not want to forget to tell you, is in underlying principles and beliefs— about people, about empowerment, about integrity and trustworthiness—that shape everything we do. They are so important that the client will know, on ...

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