Richard's case is not unusual, and after one or two misfires like this, most CEOs and boards of directors are anxious to make sure that it doesn't happen again. They want to learn how to make informed leadership selection decisions.

Getting Started

The first step in this process is putting together a list of potential candidates, usually with the help of a top executive search firm. These firms typically do a good job helping organizations assemble a pool of candidates with the right background and experience. We need to be clear here, because we mentioned that a candidate's prior experience and success shouldn't unduly influence the assessment of her ability to lead in a more challenging ...

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