February 2026
Intermediate
8 pages
26m
English
article
Why Digital Dexterity Is Key to Transformation
by Linda A. Hill, Sunand Menon, Ann Le Cam, Karina Grazina, Lydia Begag
Overview
Leaders who are making the most progress on digital transformation go beyond implementing new technologies or educating their workforce to enhance their digital literacy. They are transforming the way people work to build a digitally capable workforce. Researchers have identified four practices for leaders who want to build and lead a digitally dexterous workforce: reframing the challenge, engaging from the top, bridging people and perspectives, and sustaining long-term commitment.
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