I may have written the words, but Steve Piersanti, my editor, turned them into a book. Steve also happens to be the founder and president of Berrett-Koehler, which has to be the most author-supportive publisher in the world. Steve didn’t just edit; he also helped me conceptualize the idea, challenged and inspired me, and stretched my thinking endlessly. This book has hugely benefited from Steve’s touches. Steve—I owe you. Big time!

The staff at BK were equally impressive. Jeevan Sivasubramaniam ran a tight ship to keep things moving like clockwork. Michael Crowley led the superb team from sales and marketing who ran an enviable world-class operation. I should know—I used to work for a great marketing company! My sincere thanks ...

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