Notes

Introduction

1. According to a May 2012 report by Catalyst, a US-based research organization, the US labor force currently spans four generations. Catalyst, Catalyst Quick Take: Generations in the Workplace in the United States and Canada (New York: Catalyst, 2012), http://www.catalyst.org/knowledge/generations-workplace-united-states-canada.

2. The survey spanned forty thousand employers in forty-two countries and territories. ManpowerGroup, “2013 Talent Shortage Survey: United States,” http://www.manpowergroup.us/campaigns/talent-shortage-2013/pdf/TSS_MPG_NA_2013_vertical_061713-zz.pdf.

3. Rob Goffee and Gareth Jones, Why Should Anyone Be Led by You? (Boston: Harvard Business School Press, 2006).

4. Patrick Hosking, “The ‘Yes’ Men at ...

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