6.6. Whining Turns Bosses Off
The most significant single reason senior executives and CEOs mention to me for why they have difficulty working with staff functions in their own organizations is the amount of whining in which these functions indulge. Staff people whine about budgets, about each other, about the direction things are going, about not being consulted, about the fact that they could have given better information sooner if only they had been included in the discussions. What is fascinating, and a little scary, is that while CEOs and other executives hold these perceptions, staff people have their own whiney excuses for not being in the loop and not being consulted (and if they had been, the organization and its leadership should'a, ...
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