Why Some Platforms Are Better Than Others
Although successful digital platforms can deliver remarkable value to users and riches to entrepreneurs and investors, in some sectors it isn’t clear that anyone will turn a profit.
Editor’s note: This article was originally published Sept. 15, 2017, with the title “All Platforms Are Not Equal.” This version reflect updates that were made for the winter 2018 print edition of the magazine.
The dramatic influence of the internet on how businesses operate and the emergence of a handful of gigantic, digitally enabled corporations have led to breathless pronouncements regarding the importance of a new class of monopolies built on digital platforms. Such platforms, it is said, ...
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