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Wiki Management by Rod Collins

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6

Build Shared Understanding by Bringing Everyone Together in Open Conversations

The Blue Cross Blue Shield Federal Employee Program (FEP) is a business alliance of the thirty-eight independent Blue Cross and Blue Shield carriers, which collectively provides healthcare coverage for 4.6 million federal employees and their family members across the United States. FEP is a unique business alliance, unlike almost any other business organization. The best analogy to describe how it works comes from an offhand comment made several years ago by a management consultant FEP had hired, who remarked that the only other organization he had worked with that was similar to FEP was the National Football League.

Just as each of the teams in the NFL is a separate ...

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