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Win the Heart
book

Win the Heart

by Mark Miller
March 2019
Intermediate to advanced content levelIntermediate to advanced
144 pages
2h 9m
English
Berrett-Koehler Publishers
Content preview from Win the Heart

Engagement

Images

Charles and his team immediately began selecting the assessment instrument they would use to take the pulse of the workforce. If he was honest with himself, he knew he should have done this sooner. As a seasoned HR leader, he knew engagement had been all the rage for more than a decade. However, his default had been to focus on what he believed to be most important—selection, compensation, and benefits. Admittedly, the softer factors impacting the emotional commitment of employees he had largely left to chance.

“Good morning!” Charles said to his leadership team, who were assembled for their regularly scheduled meeting. Peggy, Kim, ...

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Publisher Resources

ISBN: 9781523099894