Win the Heart


Blake and Megan spent the next few minutes setting the context for their big adventure. They explained at a high level Blake’s current challenge with the engagement of his organization and how this led him to discover his father’s book project.

“Yes,” Bob said, “I knew about the book. Your dad’s research led him to Texas. We were known in small circles as innovative with our people practices, and he came here to see what he could learn. However, in the end, I learned far more from him.”

“Okay, where should we begin?” Megan asked. “We would love to know what you learned from each other.”

“Maybe we should start with a little history ...

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