While it’s always better to prevent problems from occurring in the first instance, when they do occur, fixing them quickly, and even having the end user repair a problem on their own remotely, is always preferable to a time-consuming reimage or reinstall.
The holy grail of repairing a Windows PC has always been to fix any problems within 30 minutes or less, and while some straightforward problems might make for easy fixes, others can prove more bothersome. In this chapter I’ll show you the common ways to ...