Windows 2000 Professional

Chapter 4. Personalizing Windows

I lay no claim to being a user-interface expert—I couldn't build an easy-to-use toothpick if I tried. I do know a lot about user interfaces, however, because I use them. So, too, do you. I know that we never read manuals and infrequently use online help. I know that if a feature isn't so obvious that it whacks us upside the head, it must be discoverable or we'll never use it. I know that more powerful computers mean more complexity, and that most companies don't realize the cost savings that are possible due to various innovations.

Discovery must therefore be an important part of user interfaces. Microsoft spends a lot of research dollars on discovery and puts a lot of energy into making Microsoft Windows 2000 ...