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Windows® 7 Administrator’s Pocket Consultant by William R. Stanek

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Chapter 17. Handling Maintenance and Support Tasks

  • Managing Automatic Updates 617

  • Using Remote Assistance to Resolve Problems 624

  • Detecting and Resolving Windows 7 Errors 629

  • Scheduling Maintenance Tasks 631

  • Backing Up and Recovering a Computer 636

  • Troubleshooting Startup and Shutdown 646

Throughout this book, I've discussed support and troubleshooting techniques that you can use to administer Windows 7. In this chapter, you'll learn techniques for improving the support of computers regardless of their location and for recovering from specific types of problems. I'll start with a look at automatic updates and then look at how using the Remote Assistance feature can help you troubleshoot problems when you're not at the user's keyboard. Also, don't forget ...

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