Managing Automatic Updates 617
Using Remote Assistance to Resolve Problems 624
Detecting and Resolving Windows 7 Errors 629
Scheduling Maintenance Tasks 631
Backing Up and Recovering a Computer 636
Troubleshooting Startup and Shutdown 646
Throughout this book, I've discussed support and troubleshooting techniques that you can use to administer Windows 7. In this chapter, you'll learn techniques for improving the support of computers regardless of their location and for recovering from specific types of problems. I'll start with a look at automatic updates and then look at how using the Remote Assistance feature can help you troubleshoot problems when you're not at the user's keyboard. Also, don't forget ...