Chapter 27. Troubleshooting Multimedia

Troubleshooting Pictures and Photos

Most problems I see in the "pictures and photos" category stem from people who don't know how to work their digital cameras. So, if you fall into that category, remember that the only place to learn about your specific camera is from the instructions that came with it. Here the focus is on common, everyday problems. At the end of the chapter I point out other resources for troubleshooting multimedia.

No Copy option when right-clicking a picture in a Web page

Not all Web browsers offer a copy option on the shortcut menu. Try browsing to the same page using Internet Explorer. Optionally, you can right-click a picture and choose Save Picture As to store the picture in your Pictures folder, or any other folder of your choosing. If you still can't copy or save a picture, the Web page could be disabling those features intentionally to prevent you from saving the picture. If that's the case, you might not be able to get a copy of the file. Note the URL of the file when you mouse over the image (if any), and try navigating directly to that URL to see if you can right-click and save the file from that URL.

Cannot copy thumbnail from my Pictures folder to open document

Thumbnails represent closed documents and cannot be copied and pasted into an open document. You'll either need to insert the picture ...

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