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Windows® 7 Resource Kit by Tony Northrup Mitch Tulloch and Jerry Honeycutt

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How to Troubleshoot USB Problems

The most common way to connect external devices to a computer is USB. USB provides expandability without the complexity of connecting internal devices such as PCI cards. Connecting USB devices is so simple that most users can connect and configure USB devices without help from the Support Center (provided that they have sufficient privileges). However, users do occasionally experience problems with USB devices. The following sections provide guidance for troubleshooting USB problems.

How to Solve USB Driver and Hardware Problems

If you do experience problems, following these steps might solve them:

  1. Restart the computer. Some software might require the computer to be restarted before functioning properly. Additionally, ...

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