Chapter 2: Troubleshooting and Getting Help
In This Chapter
Using the Windows troubleshooting tools
Checking your system’s stability
Working with Windows Help and Support
Snapping your problems
Getting help from other folks without losing the farm
Getting help on the web — effectively
Your PC ran into a problem that it couldn’t handle, and now it needs to restart. You can search for the error online: There’s an error message that goes by so fast, you can’t possibly read it.
Wish I had a nickel for every time I’ve seen that “blue screen” message. People write to me all the time and ask what caused the message, or one like it, to appear on their computers. My answer? Could be anything. Hey, don’t feel too bad: Windows couldn’t figure it out, either, and Microsoft spent hundreds of millions ...
