Troubleshooting a LAN Connection
If you connect to the Internet via a wired or wireless connection on your LAN, the first question is, can you communicate with other computers on your LAN? To test this, you should use the
Open a Command Prompt window by pressing Windows Logo+X and selecting Command Prompt. Type the command
ipconfig and press Enter. The output of
ipconfig lists a number called a gateway address. To test the connection to your gateway, type
ping followed by the gateway address and then press Enter. For example:
Windows has a diagnostic and repair function that resets all the software components ...