Chapter 1. Introducing Cloud Services

As an introduction to our discussion of cloud services, let's consider a situation that's typical in today's medium to large enterprises. Assume a business unit has an immediate need to deploy and maintain an analytics application that it has built internally. The application will provide the business users with valuable business insight that will make the company much more competitive in the marketplace. The business unit has the budget but not the time to implement the solution, and this deployment needs to happen in the next three months.

The IT hosting team members understand the requirement, but to deploy an application with IT resources requires coordination among hardware, software, operations, and support ...

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