13.5 Driving Another PC Remotely via XP’s Remote Assistance
What do you do when a client at a different site needs help and just doesn’t understand your instructions on how to configure the system? How can you look over a user’s shoulder to see exactly what he’s doing when that user is working halfway across the city/state/country/globe? What do you do when you need to demonstrate your software to a potential customer in a remote location and you’re not able to travel to that customer’s site?
Windows XP’s Remote Assistance tool can solve all of these problems, and more, for you.
Designed for remote help-desk operations, Remote Assistance can come in handy when you need to see what someone else on your team is doing on her PC, or when you need to work on something from two different PCs at the same time. Remote Assistance can also be an effective way to troubleshoot and debug applications, conduct code reviews, or do one-on-one demos cheaply and easily.
| |
|---|---|
Tool | Remote Assistance |
Version covered | N/A (part of Windows XP) |
Home page | http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx |
Power Tools page | |
Summary | Basic peer-to-peer remote control and remote screen-viewing utility |
License type | Freeware, installed with Windows XP Home and Professional Editions |
Online resources | Microsoft’s Knowledge Base ... |
Get Windows Developer Power Tools now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
