Windows® Server™ 2003/2000 Terminal Server Solutions, Third Edition

Chapter 22. Server Operations and Support

Preparing for Terminal Server Operations and Support

Once you have completed all the implementation tasks discussed to this point in the book, the focus begins to shift away from planning and implementation to operations—ensuring that the environment is available and that users are able to work without difficulty. Although most Terminal Server environments continue to be managed by the same people involved in the implementation, this is not always the case, and a distinction should be made between the role of the operator and that of the administrator. Typically an administrator is responsible for security and for planning and coordinating updates to the environment, while an operator is responsible for ...