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Chapter 12: Setting Up Printers, Scanners, and Fax Machines

Configuring Printer, Scanner, and Fax Machine

Properties

Like any other device, printers, scanners, and fax machines have properties that you

can configure. This section looks at the properties you’ll work with most.

Changing Ports for Printers, Scanners, and Fax Machines

If a setup program works correctly but configures the device incorrectly, the likely

problem is the associated port. Each printer, scanner, and fax machine you use with

your computer is configured to work with a specific port. USB printers, fax

machines, and scanners use virtual USB ports. Parallel and serial printers use LPT

and COM ports. Network-attached printers use standard Transmission Control Pro-

tocol/Internet Protocol (TCP/IP) ports. A problem you may encounter is the case of a

printer being configured to print using the FILE port instead of the correct port.

Because the FILE port prints documents to a raw printer file, your computer won’t

spool to the device.

You can view and set the ports for a printer or fax machine by following these steps:

1. Click Start and then click Control Panel. In the Control Panel, click Hardware

and Sound and then click Printers.

2. In the Printers window, right-click the printer you want to configure and then

select Properties.

3. In the Properties dialog box, select the Ports tab, as shown in Figure 12-13.

4. In the Port column, clear the checkbox for the incorrect port and then select the

checkbox for the correct port.

5. Click OK.

If you are experiencing problems with a TCP/IP port, ensure that the IP address asso-

ciated with the port is correct. The IP address typically is listed as part of the name of

the port. If the IP address isn’t correct and no port is available for the correct IP

address, follow these steps to resolve the problem:

1. On the Ports tab, click Add Port.

2. In the Printer Ports dialog box, click Standard TCP/IP Port and then click New

Port.

3. In the Add Standard TCP/IP Printer Port Wizard, click Next.

4. Type the IP address of the printer or fax machine and then click Next.

5. When you click Next, the wizard attempts to contact the device. If the wizard is

unable to detect the print device, make sure that the print device is turned on

and is connected to the network. Also ensure that you typed the correct IP

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address or printer name in the previous page. If you entered the incorrect infor-

mation, click the Back arrow and then retype this information.

6. If the information is correct, you’ll need to identify the device further on the

Additional Port Information Required page. In the “Device type” area, click

Standard, and then select the printer or network adapter the printer uses. Alter-

natively, click Custom and then click Settings to define custom settings for the

printer, such as protocol and SNMP status.

7. When you click Next, the wizard will attempt to detect the device model. If

auto-detection is successful, follow steps 9–12 in the “Installing a printer or fax

machine manually” section to complete the installation. If auto-detection fails,

follow steps 5–12 in the “Installing a printer or fax machine manually” section to

complete the installation.

To resolve a problem with a network-attached scanner, follow these steps:

1. Click Start and then click Control Panel.

2. In the Control Panel, click Hardware and Sound and then click Scanners and

Cameras.

Figure 12-13. Selecting the correct printer port