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Windows Vista Security: Praxisorientierte Sicherheit für Profis by Marcus Nasarek

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Maintaining Your System Configuration
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Write debugging information
Choose the type of debugging information to write to a dump file if a fatal
error occurs. You can then use the dump file to diagnose system failures.
Dump file
Sets the location for the dump file. The default dump locations are
%SystemRoot%\Minidump for small memory dumps and %SystemRoot%\
MEMORY.DMP for all other memory dumps.
Overwrite any existing file
Ensures that any existing dump files are overwritten if a new STOP error
occurs.
8. Click OK to save your settings.
Configuring Remote Access
The Remote tab in the System Properties dialog box controls Remote Assistance invi-
tations and Remote Desktop connections. With Remote Assistance, you can send
invitations to support technicians, enabling them to service your computer remotely.
Figure 20-8. Configuring startup and recovery options
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Chapter 20: Handling Routine Maintenance and Troubleshooting
With Remote Desktop, you can connect remotely to another person’s computer and
access its resources.
Remote Assistance
When you have a problem with your computer, you can use Remote Assistance to
ask an expert for help. At the office, this is an easy way to allow a support technician
either to guide you through a configuration task or to solve a problem for you. At
home, if you have a home network, you can use this feature to ask a trusted person
to do the same. You should rarely, if ever, however, ask others to help you when they
are connecting over the Internet.
Remote Assistance is not enabled by default. You can configure Remote Assistance
by following these steps:
1. In the Control Panel, click System and Maintenance and then click System.
2. On the System page, click Remote Settings in the left pane. This opens the Sys-
tem Properties dialog box to the Remote tab, as shown in Figure 20-9.
Figure 20-9. Viewing remote access options
Maintaining Your System Configuration
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707
3. To disable Remote Assistance, clear the “Allow Remote Assistance connections
to this computer” checkbox, and then click OK. Skip the remaining steps.
4. To enable Remote Assistance, check the “Allow Remote Assistance connections
to this computer” checkbox.
5. Click Advanced. This displays the Remote Assistance Settings dialog box shown
in Figure 20-10.
6. To allow assistants to view and control the computer, select the “Allow this
computer to be controlled remotely” checkbox. To provide view-only access to
the computer, clear this checkbox.
7. By default, Remote Assistance invitations are valid for six hours and then expire.
The helper must initiate a Remote Assistance session within this time limit. As
necessary, use the Invitations options to set a different time limit.
8. Because Windows Vista offers improved security and enhanced management,
you might want to create invitations that only computers running Windows
Vista or later can answer. If so, select the related checkbox.
9. Click OK to save your settings. See Chapter 21 for details on getting help.
Remote Desktop access
Remote Desktop is a feature you can use to connect to your home computer when
you are at work or to your work computer when you are at home. Unlike Remote
Assistance, this feature is not designed to allow someone to use a computer locally
while the computer is being access remotely. If someone is currently logged on to the
Figure 20-10. Configuring Remote Assistance options

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