Windows Vista Security: Praxisorientierte Sicherheit für Profis

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Chapter 21: Getting Help and Handling Advanced Support Issues

Restoring the Windows Vista Boot Sector

Windows Vista won’t start after you install an earlier version of the Windows operat-

ing system in a dual-boot configuration. This occurs because Windows Vista uses a

different startup method than earlier versions of Windows do. You must restore the

Windows Vista boot sector and allow dual boot by following these steps:

1. Click Start, click Accessories, right-click the command prompt, and then click

Run As Administrator.

2. Restore the Windows Vista boot code by typing the following command at a com-

mand prompt:

DriveLetter:\boot\Bootsect.exe –NT60 All, where DriveLetter is the

actual letter of the drive on which Windows Vista is installed.

3. Allow booting of the earlier operating system by typing the following com-

mands at a command prompt, where

DriveLetter is the actual letter of the drive

on which Windows Vista is installed:

DriveLetter:\Windows\system32\Bcdedit –create {ntldr} –d "Description for earlier

Windows version."

DriveLetter:\Windows\system32\Bcdedit –set {ntldr} device partition=DriveLetter:

DriveLetter:\Windows\system32\Bcdedit –set {ntldr} path \ntldr

DriveLetter:\Windows\system32\Bcdedit –displayorder {ntldr} –addlast

4. Restart the computer.

Removing an Incompatible Video Filter

If you are unable to start Windows Movie Maker, you may see a “Movie Maker has

stopped working” error message. In this case, an incompatible video filter probably

is installed on the computer. To resolve this problem, start Movie Maker in safe

mode, and then remove the incompatible video filter. To do this, follow these steps:

1. Click Start

➝ All Programs ➝ Accessories, and then click Command Prompt.

2. At the command prompt, type

CD "c:\program files\movie maker", and then

press Enter.

3. Type

moviemk.exe /safemode, and then press Enter.

Windows Vista startup Windows Vista won’t start after you install an earlier version of the Windows operating sys-

tem in a dual-boot configuration. See the next section, “Restoring the Windows Vista Boot

Sector” for more information.

Wireless adapters When running on battery, you experience connectivity or performance issues when you con-

nect to a wireless access point. This can occur if the wireless access point doesn’t support the

802.11 power save protocol. To resolve this issue, connect the computer to a power source

or change the power saving options for the wireless adapter to use the Maximum Perfor-

mance power saving mode.

Table 21-2. Troubleshooting Windows Vista programs and features (continued)

Program/Issue Problem/Resolution