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Windows Vista™ Administrator's Pocket Consultant by William R. Stanek

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Troubleshooting Startup and Shutdown

As an administrator, you’ll often need to troubleshoot problems with startup and shutdown. The sections that follow look at techniques for resolving common problems.

Resolving Restart or Shutdown Issues

Normally, you can shut down or restart Windows Vista by clicking Start, clicking the Options button to the right of the power and lock buttons, and then clicking Restart or Shut Down as appropriate. Sometimes, however, Windows Vista won’t shut down or restart normally and you must take additional actions. In those cases, follow these steps:

  1. Press Ctrl+Alt+Del. The Windows screen should display. If so, click Start Task Manager.

  2. On the Application tab, look for an application that is not responding. If all programs ...

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