April 2010
Intermediate to advanced
256 pages
5h 3m
English
Content preview from Winning Body LanguageBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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1Communication IsMore than Words
They Just Don’t See What You’re Saying
The single biggest problem in communication is the illusion that it has taken place.
—George Bernard Shaw
In this chapter you’ll learn:
• The fundamental mechanism for all communication
• How we all know what we all know
• Why content is not king
• Congruence and the key to losing trust and business
• The most important person in the history of communication, ever!
Before we get deep into body language, it is important to break down communication as a whole into its basic parts and understand the fundamentals behind it. This knowledge, the understanding of how communication actually works, is the starting line from which your real competitive advantage can really take off. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.