Chapter 32 Features of Failure

DOI: 10.4324/9781003231837-32

After the last Leandro meeting in the obeya room, during which his team recommended to freeze the project, Mo spent the next day staring at his computer and going over all the results one more time. He eventually summoned the courage to set up a meeting with Ricardo for the end of the day.

They meet in the obeya room in front of all the data, and Mo summarizes the results. Ricardo asks him a few questions, but Mo is surprised that Ricardo expresses no concern or disappointment.

“What does the team say?” Ricardo asks.

Mo explains the team’s recommendation, and, in doing so, shows his disappointment.

“And what do you think, Mo?”

Mo tries to be factual and not question the team’s ...

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