CHAPTER 9

How to Delegate So Nothing Falls Through the Cracks

“One should aim not at being possible to understand, but at being impossible to misunderstand.”

–QUINTILIAN

You already know you should delegate—who really wants to do everything without help? We trust that you’re not so vain as to think you know everything and can do everything better than the people you work with. But if you’re like most managers, delegating is a struggle. Do any of these reasons why managers struggle to delegate resonate with you?

 Your people might not do the task as well as you would.

 You have control issues.

 You get frustrated when things aren’t done right or well.

 People don’t follow through, and you waste more time chasing after unfinished tasks than ...

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