CHAPTER 12
The Secret to Releasing Your People’s Energy
“Our chief want is someone who will inspire us to be what we know we could be.”
–RALPH WALDO EMERSON
You can’t motivate your employees. By definition, motivation comes from inside a person. It’s not something you can provide externally. If you could, the Gallup Polls wouldn’t consistently be showing that 68 to 70 percent of American workers are disengaged (with similar statistics around the world).1 That’s why most employee-engagement programs don’t work. You can, however, cultivate motivation by uncovering it, tapping into it, and inspiring lasting change. But you can’t just dive into a discussion like that. It begins when you create the space to know your employees for who they truly ...
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