Seven Open All the Windows
While having empathy for other people is a good thing for us to do as individuals, it’s far more powerful when you can create widespread empathy throughout a large organization.
Empathy Can Help make good leaders into great ones. Empathic leaders see new opportunities faster than their competitors, have the courage to take a risk on something new, and have the gut-level intuition that they need to make the right decisions when the path ahead is unclear. Any individual can do the same—the human brain is filled with structures that help us to understand and relate to other people. Fostering empathy in an entire organization, however, is much harder. The thousands of people who make up a large company inevitably ...
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