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Word 2013 on Demand by Perspection Inc, Steve Johnson

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Creating a Form Letter

The only difference between a normal letter and a form letter is the presence of merge fields in the latter. Merge fields can exist anywhere in the document, and correspond to any field in the data document. For example, you can insert the FirstName field periodically in a document to reaffirm to the reader that you are speaking directly to them, and minimize the negative reactions that many people feel when they receive a form letter. The most commonly used fields in a form letter are the address block and the greeting line. Each merge field corresponds to a piece of information in the data source and appears in the main document with the greater than and less than characters around it. For example, the <<Address Block>> ...

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